NEMT Software Pricing Explained: What You’re Really Paying For

By Honey linkers 6 Min Read

Common Models of NEMT Software Pricing

The majority of vendors in NEMT software utilize the following pricing mechanisms:

1. Per-Vehicle Pricing

The cost you have to pay is a monthly bill corresponding to the number of active vehicles in your fleet. It is a common model that makes the cost of software proportional to the size of a business.

2. Per-Trip Pricing

This type of model pays you on a completed trip basis. It is perfect for small operators with a varying number of trips.

3. Tiered/Subscription Pricing

There is a set of features that can be accessed for a flat monthly fee. Plans tend to differentiate based on the size of the fleet, the number of users, or the functionality.

4. Custom/Enterprise Pricing

Companies with higher needs or large NEMT providers can negotiate a unique plan. It normally incorporates premium support, specialized integrations, and offers in bulk.

What are you paying for?

After discussing the pricing models, it is time to see what the reasons behind those figures are. These are the things that your money will cover when investing in NEMT software pricing:

1. Automatic Scheduling and Dispatching

Automated scheduling is a typical characteristic of any NEMT platform that will assist you in route optimization, wait time reduction, and more effective driver assignment. Advanced software such as RoutingBox has real-time dispatching programs that facilitate optimization of vehicle use and reduction of idle time.

2. Broker Integration

In the case of such large brokers as ModivCare, MTM, or MAS, your program should be integrated with their system to be able to access trips, update, and submit bills. Some NEMT software do not auto-integrate the broker, and there are instances when they have an additional fee. RoutingBox works smoothly with broker integrations so that you do not have to do it manually and watch your contracts and claims being made automatically.

3. Real-Time GPS Tracking

Fleet management tracking is important in terms of accountability, safety, and customer service. The majority of premier NEMT providers have a built-in GPS that allows dispatchers to see vehicles on the live map.

4. Electronic Billing & Claims Management

Quality NEMT software automates claims, claim creation, and reconciliation. Other solutions even allow the EDI (Electronic Data Interchange) of direct Medicaid or broker billing. Inherent features of RoutingBox make the billing processes easier and limit the delay of the revenue cycle.

5. Driver Mobility App

The majority of currently implemented NEMT solutions feature a driver app, which contains all real-time information about the trip, navigation, and the possibility to update the trip status (arrived, picked up, dropped off). The app also captures the signature of the rider and the incident reports.

6. Compliance and Credential Tracking

The NEMT providers should comply with the rules of the state and the broker. Most NEMT solutions provide applications that allow following vehicle inspections, driver certifications, etc.

7. Customer Support and Training

Other features include round-the-clock support, onboarding, and training opportunities. Some of these services are normally factored into the price or are added on. RoutingBox offers responsive customer support and an easy-to-understand user experience that does not require too much training.

The RoutingBox Difference

RoutingBox is regarded as one of the best NEMT software platforms among the growing and established providers. Its reasonable rates, attractiveness to brokers, and efficiency are among the best services that a company can consider to streamline its NEMT services. The major strengths of RoutingBox are:

·         Broker integration with ModivCare, MTM, etc.

·         Optimized trip dispatching and optimization

·         Digital signature driver app

·         Share the location in real-time and get notifications

·         Multi-funding source billing schedules

·         Pricing flexibility according to the size of your fleet and trip frequency

RoutingBox is affordable and rich in functionality, which makes it a wise expenditure on the part of a provider that is intent on expanding its operations.

Final Thoughts

When investing in NEMT software, you are not investing in something that will bring additional expenses, but a future that will be more professional, scalable, and profitable in which to expand your transportation business. Platforms like RoutingBox find the perfect balance between affordability and the number of offered features, so it is a sensible option to use in case a provider strives to expand in the efficient direction, not overpaying.

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