Moving home is a moment that’s well worth considering switching broadband because your new home may offer different options, and a change of address is often the perfect opportunity to reassess your current deal. Making the right choice could save you money and make your move smoother, all with minimal effort.
Why Moving Houses Is a Key Moment for Switching Broadband
When you move, your broadband setup doesn’t always follow you seamlessly. If you’re happy with your current provider, you might think you can simply transfer the service — but that’s not always the case.
The type of broadband you currently have, for example, may not be available in your new location. Also, providers often have special promotions for new customers, and this could be your chance to switch to a better deal, possibly with lower costs or higher speeds.
How Often to Think About Switching: Contracts, Price Rises & Ofcom Rules
Many broadband deals tie you into a fixed-term contract, typically lasting 12 or 18 months. If you’ve recently signed one, it’s worth considering how this may affect your move. Some contracts allow you to leave without penalty if you’re moving to a location where your provider doesn’t service, while others may charge an early exit fee.
Be aware of your provider’s terms and conditions around price rises as well. If your contract includes a clause that allows them to raise prices mid-term, your move might give you a reason to consider a switch, especially if you’re facing a steep increase.
If you’re not under contract and you don’t feel tied to your current provider, look at alternative options that could offer you a better deal on speeds and costs. Ofcom’s rules also protect you by ensuring that you can switch without facing penalties under certain conditions.
A Smoother Process: Ofcom’s One Touch Switch and What It Means for You
Ofcom’s One Touch Switch scheme allows you to switch broadband providers with minimal effort on your part. Rather than dealing with each provider separately, the scheme streamlines the process so that one provider manages the switch for you. It can save you time and frustration by handling the legwork of the switch.
However, remember that the One Touch Switch system doesn’t apply to all providers yet, so you might need to double-check before assuming it will apply in your case.
UK Trends: How Often People Actually Switch & What It Costs (or Saves)
Research shows that UK customers are changing broadband services more frequently, with many looking for better prices or more suitable speeds. On average, people in the UK switch their broadband provider once every 18 months, although the exact frequency depends on individual circumstances.
Depending on your current deal, you might be able to cut your monthly broadband bill by up to £200 a year. It’s not just about the price, either — you might also get access to better services, such as faster internet speeds or higher-quality customer support.
Making the Switch Smoothly: Steps to Take When Moving
Once you’ve decided that switching broadband makes sense after your move, take these practical steps to ensure a smooth transition:
- Check broadband options in your new area.
- Contact your current provider.
- Confirm service activation with your new provider.
- Watch out for activation fees.
- Cancel unnecessary services or your old contract.
