Importance of Cybersecurity in Operational Technology and How to Improve It

By Amar Ali 8 Min Read

Every day, the world is becoming more interconnected, and technology is an integral component of business and industry. Operational technology is a type of technology that underlies our factories, power plants, water treatment facilities, and other critical systems. 

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Cybersecurity in operational technology is of utmost importance because cyber threats can disrupt critical services, lead to financial losses, and even threaten lives. Hackers can seize control of industrial machinery, halt production lines, or modify data, resulting in dire consequences. 

This article explains all you need to understand about this difference, why cybersecurity is such an important issue in operational technology and a few best practices to help you keep these critical systems free of cyber threats.

Basics of Cybersecurity in Operational Technology

Operational technology refers to the hardware and software that detects or causes changes through direct monitoring and control of physical devices, processes, and events in the enterprise. In contrast to traditional IT systems, which handle data and communications, OT systems manage real-world processes like electricity distribution, water supply, and factory operations.

OTs were designed long before networked systems became prevalent; many OT systems were purposefully designed to not be on the Internet. A lot of these systems have gotten connected to networks and are thus susceptible to cyberattacks. A cybersecurity guide can help businesses understand these risks and implement effective security measures to protect their OT systems from potential threats.

The consequences of cyberattacks on OT systems can be dire. An intruder taking control of an industrial machine could halt production, damage equipment, or physically injure workers. In vital industries such as power generation and water treatment, cyberattacks can cause power outages or unsafe water supplies, potentially impacting thousands.

Operational Technology Cybersecurity Threats

Cybercriminals use various attack techniques to target OT systems. A few of the most prevalent threats are malware, ransomware, phishing attacks, and insider threats. Malware is a kind of malicious program designed to attack and disrupt OT systems and processes. Ransomware encrypts critical files or systems until a ransom is paid by the victim. 

Phishing attacks lure employees into giving up sensitive information, including login credentials that hackers can use to gain access to OT networks. Insider threats occur when employees or contractors abuse their access to cause damage to the system.

Hackers can also take advantage of OT vulnerabilities because many OT devices were never securely designed. Many older machines and control systems do not have cybersecurity protections built in, making them an easy target. With the appropriate security measures, these threats do not have to be a major issue for industries relying on OT.

5 Ways to Strengthen Cybersecurity in Operational Technology

This is a challenge that extends beyond terrorism; essentially, strengthening security policies, regular monitoring, and last but not least, employee awareness is foundational to bolstering cybersecurity in OT. Businesses need to take active measures to secure their systems from cyberattacks.

One of these steps is network segmentation, separating IT and OT networks. That stops hackers from simply passing between systems if a piece of the network is compromised. Firewalls and access controls should also be used to prevent unauthorized users from accessing OT systems.

Keep Regular Software Updates and Patch Management

Cyberattacks often result from software that is no longer up to date and is therefore open to security vulnerabilities. All OT systems should be running updated security patches.

Employee Training for Cybersecurity

Training employees is another major aspect of cybersecurity. The human element of cyberattacks, from clicking a malicious link in an email to the incidental use of weak passwords, plays a significant role in security breaches. Training employees to recognize cyber threats and act as the first line of cyber defense can go a long way in preventing potential attacks.

Implement Multi-Factor Authentication (MFA)

MFA enhances security by requiring more than just a password to access critical systems. This makes it more difficult for hackers to gain unauthorized access.

Intrusion Detection Systems (IDS) and Continuous Monitoring

Implementing IDS and continuous monitoring helps identify unusual activity and alert security teams before a cyberattack can inflict real damage.

Cybersecurity Response Plan

Having a cybersecurity response plan is critical. Regardless of how secure your infrastructure is, it won’t be 100% breach-proof. Organizations need to react quickly to cyber incidents, and with the best response plan, they can minimize damage and restore operations as soon as possible.

The Cybersecurity Landscape of Tomorrow for Operational Technology

With the ongoing advancement of technology, OT cybersecurity will gain even more significance. More industries are adopting smart devices and automation, adding connected systems that require securing. Governments and regulatory bodies are also recognizing the risks and imposing new security standards on critical sectors.

AI in Cybersecurity

Artificial Intelligence (AI) and machine learning are increasingly being deployed in cybersecurity. These technologies can identify cyber threats quickly and anticipate attacks before they occur. To prevent unauthorized access to sensitive data, companies are also developing advanced encryption techniques.

However, the onus is still on businesses and individuals to maintain cybersecurity. Companies need to stay updated on emerging threats, invest in defensive measures, and continuously train their employees. Nothing improves security more than the combination of practical technology deployment, ongoing assessments, and proactive cybersecurity measures.

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Why All Sectors Must Invest in Robust OT Cybersecurity

Cybersecurity for operational technology is a critical concern not just for industries but for all OT systems used by critical infrastructure, including energy, transportation, and healthcare. When these systems are hacked, the consequences can be devastating.

For example, cyberattacks on a power grid can lead to outages impacting businesses, hospitals, and homes. If a water treatment facility is hacked, unsafe drinking water could be sent to communities. In manufacturing, a cyberattack can halt production lines, resulting in lost revenue and job disruptions.

Even small businesses with automated systems should strengthen their OT cybersecurity. Hackers target not only large corporations but also smaller companies with weak security. This is why every industry must take OT cybersecurity seriously and implement best practices to secure its systems.

FAQs

What are the key differences between OT and IT cybersecurity?

IT security covers data, networks, and computer systems, while OT cybersecurity focuses on securing operational technology, industrial control systems, and physical devices.

Can cyberattacks on OT systems cause physical damage?

Yes, cyberattacks on OT systems can incapacitate industrial equipment, disrupt vital services, and even endanger workers and the general public.

Why is employee training important for OT cybersecurity?

Since many cyber threats exploit human error, educating employees on how to identify and prevent attacks is crucial for securing OT systems.

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